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Shipping & Returns

Shipping

The Selection online ships only to addresses within South Africa. A physical address and a contact number are required for shipping. Orders ship the day following payment received.

Orders are couriered to your door and require a person be available to receive.

Courier delivery:

JHB & Pretoria: Within 48 hours from payment

Cape Town: 3 days from payment

Durban: 2 - 3 days from payment

Other: TBC

 

However, if our couriers do not service your area your parcel will be sent normal post via the post office with a tracking number, which will be sent to you once shipped. This usually takes a week for delivery but varies as per postal service.

 

We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet our high standards. Should we exercise this right, the client will receive a full refund.


Delivery days caused by service providers, e.g. strikes, weather, are not within our control and refunds cannot be given for delivery later than expected in these cases.

 

Returns Policy

If the return is the result of our error (i.e. you received an incorrect or defective item) you must inform us within 2 days of receipt of the order and will receive a full refund. We will also pay the return shipping costs via Post Office Speed Services. Refund will be paid once returned goods have been received.

However, the returns policy is not for change-of-mind so please shop carefully. 


 

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